iRobot Support Specialist with Portuguese and English - Work from Anywhere

iRobot Support Specialist with Portuguese and English

You are excited about the innovations and you wanna be part of the Robotic Revolution? If your answer is YES - join the leader in the Customer Experience (CX) industry TELUS Digital Bulgaria! We are looking for an enthusiastic and adventurous person to join our team! Are you ready for new challenges? As an iRobot Support Specialist with Portuguese and English you will be a part of a great team and all together will:

• Manage incoming calls and customer service inquiries related to iRobot products and technical support information
• Identify and assess customers’ needs to achieve satisfaction

As a candidate, you do not need to have experience in a similar role but you should be fluent in Portuguese and English and have great communication skills.

In Return, We will give you:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects! Does it sound like the perfect job for you? Apply now!

About us:

TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iXTM, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.