Trust & Safety Specialist for Supercell Games Account with Turkish and English

Become a Guardian of Gaming Safety - Join TELUS Digital Bulgaria!

Make Gaming Safer for Millions!

Join us in protecting Supercell's vibrant gaming communities! As a Trust & Safety Agent with Turkish and English, you'll be the first line of defense in creating safe spaces for players worldwide.

Your Mission: Ensure player safety through policy enforcement, content moderation, and quick response to safety concerns. You'll be part of a dynamic team dedicated to maintaining positive gaming environments.

What You Bring:

• Fluency in English & Turkish
• Understanding of online gaming communities
• Passion for player safety
• Tech-savvy with Google Workspace experience
• Knowledge of current pop culture trends

Your Daily Impact:

• Enforce community safety guidelines
• Handle moderation queues
• Respond to player safety concerns
• Report emerging trends
• Work with senior T&S team members

Why Join Us:

• Make a real difference in player safety
• Join a supportive, dynamic team
• Professional development opportunities
• Comprehensive benefits package
• Modern office environment

Important Note: This role involves reviewing sensitive content that may be emotionally challenging. We provide professional support services and a strong support network for our team members.

Are you ready to be a guardian of safe gaming? Join our team and help create positive experiences for millions of players!

We offer:

• Fully paid training
• Additional health insurance
• Stable job and career development opportunities
• Modern office facilities
• Team events
• Attractive salary
• 50+ benefits and services to choose from
• Employee referral bonuses
• Supportive international work environment

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

About Company: TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iXTM, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement: At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.