Customer Experience Specialist

Come and be yourself with us!

Being a Bobber means bringing your whole self to work - whether you're bubbly, shy, funny, bold, or something in between. We want you to feel confident to do your best work here.

About Us:

HiBob is a fast-growing, global HR platform helping mid-sized businesses transform how they manage and engage with their workforce. Since 2015, we’ve supported over 3,000 companies worldwide, including names like Fulham FC, Airtasker, Go Cardless, what3words and Fiverr. At HiBob, we pride ourselves on creating exceptional work experiences for our employees, who we affectionately call 'Bobbers.'

About You:

You’re someone who loves connecting with people and solving problems. You’re proactive, curious, and thrive in a fast-paced environment where no two days are the same. You have a knack for breaking down complex technical issues and guiding others with patience and clarity. If you thrive on ownership, problem solving, and creating real impact for customers, we’d love to meet you!

In this role, you’ll be the friendly face (and voice!) helping our customers get the very best out of HiBob. You’ll dive deep into challenges, find smart solutions, and make sure every interaction leaves our clients feeling supported and confident.