Director, Product Management - Data Collection, Transformation, and Ingest | Canada | Remote

Director, Product Management

Remote position in Canada.

The Opportunity: As a Director on the Grafana Labs Product Management team, you’ll develop vision and strategy for a broad product domain, align multiple teams around clear priorities, and ensure product decisions support customer outcomes and Grafana Labs’ business objectives. You’ll own the roadmap, deeply understand customers and the market, and communicate product direction, trade‐offs, and outcomes clearly to customers, senior leadership, and cross‐functional partners. Product Managers work closely with Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, and GTM to build and ship products that meet the needs of our highly technical customer base. This includes shaping the product story and positioning, supporting launch and field enablement, and helping define pricing and packaging models that reflect the value customers receive while enabling Grafana Labs to capture that value in a way customers can understand and accept. Grafana Labs is building for an AI‐first world, and Product Management is accountable for helping define what that means for our products, customers, and the observability industry at‐large. We expect PM leaders to actively build fluency with AI tools and workflows, identify where AI can create meaningful customer value, and think strategically about how our products should evolve as users increasingly work with and through AI systems.

What You’ll Be Doing:

• Lead product strategy for Data Collection, Transformation, and Ingestion as a core platform capability for Grafana Cloud.
• Guide strategy across multiple engineering teams and product areas, ensuring alignment of e2e product and technical strategy across teams, making clear trade‐offs, and balancing customer value, platform leverage, operational excellence, and business impact.
• Ensure the data path supports Grafana Labs’ full‐stack observability strategy, including Frontend Observability, Application Observability, and Kubernetes Observability, while serving customers who use Grafana Cloud’s hosted offering.
• Help define how AI should influence this domain, including instrumenting applications, configuring collection, transforming telemetry, controlling cost, improving data quality, querying more efficiently, and troubleshooting ingestion issues more intelligently.
• Manage a team of Product Managers and be accountable for coaching them, setting clear strategy, making strong prioritization decisions, working effectively with cross‐functional partners, and helping them grow in their careers.
• Build strong relationships with customers and prospects, especially technical buyers and observability practitioners, and help GTM teams understand product differentiation, customer value, roadmap direction, AI relevance, and market positioning.

What Makes You a Great Fit:

• Significant Product Management experience, including leading product strategy across multiple teams, product areas, or complex technical workflows.
• Experience directly managing Product Managers, including coaching, feedback, performance management, hiring, and career development.
• Strong technical fluency in infrastructure, cloud platforms, observability, telemetry, data pipelines, high‐scale databases, or other developer/infrastructure product domains.
• Strong product instincts around AI, including the ability to identify where AI can create meaningful customer value in technical products used by developers, operators, SREs, platform teams, or infrastructure teams.
• Strong customer empathy and strategic judgment, with the ability to translate complex customer problems into clear product strategy, roadmap priorities, and trade‐offs.
• Strong cross‐functional leadership and communication skills, with experience influencing Engineering, Design, Technical Writing, Developer Advocacy, Analytics, Product Marketing, GTM, and executive stakeholders.
• The ability to create clarity in ambiguity, help teams make progress without over‐prescribing solutions, and operate effectively in a globally distributed, remote‐first environment.
• A BS/BA in Computer Science, a related field, or equivalent practical experience.

Bonus Points For:

• Experience with OpenTelemetry, Prometheus, Grafana Alloy, Grafana Mimir, Grafana Loki, Grafana Tempo, and/or Grafana Pyroscope.
• Experience with ETL, telemetry pipelines, large‐scale data processing, or data transformation workflows, including sampling, filtering, enrichment, routing, or cost/performance optimization.
• Experience with high‐scale databases, distributed systems, or big data platforms.
• Experience building AI‐enabled product experiences for technical users, including developers, SREs, platform engineers, or infrastructure teams.
• Experience with agent‐facing product design, AI‐assisted workflows, or how products should evolve when users increasingly delegate tasks to AI systems.
• Experience working at an open source or commercial open source company.
• Experience partnering with GTM teams on positioning, packaging, pricing, launch strategy, or field enablement for technical products.
• Experience leading product strategy for platform capabilities that serve multiple product lines or customer segments.

In Canada, the base compensation range for this role is $257,370 CAD – $308,844 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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