Field CTO

Responsibilities

• Serve as the senior-most technical authority in the field, partnering with CIOs, CTOs, VPs of Engineering, and Salesforce Centers of Excellence at Fortune 500 customers.
• Shape and execute our technical field strategy across discovery, architecture, validation, and executive alignment.
• Drive adoption and time-to-value across the customer lifecycle, ensuring every deployment translates into measurable business outcomes.
• Lead executive business reviews, governance frameworks, and technical roadmap conversations that turn customers into long-term champions.
• Influence renewal and expansion outcomes by identifying adoption gaps, removing friction, and architecting paths to enterprise-wide rollout.
• Build repeatable technical playbooks for discovery, validation, enablement, and value realization.
• Act as the loudest voice of the customer with Product and Engineering, translating field insight into roadmap influence.
• Represent the company externally through keynotes, analyst briefings, Dreamforce sessions, executive roundtables, and thought leadership.
• Mentor and elevate technical talent across the organization, raising the bar for craft, customer empathy, and commercial acumen.

Qualifications

• 15+ years in enterprise software with deep experience in the Salesforce ecosystem (DevOps, release management, data, security, or governance strongly preferred).
• A track record of operating as a senior technical leader or advisor in high-stakes enterprise environments.
• Hands-on technical credibility, you can whiteboard a CI/CD pipeline, reason about org architecture, and debate metadata strategy with the best architects in the room.
• Executive presence and storytelling ability that earns trust from technical buyers and C-suite economic buyers alike.
• A bias for outcomes over activity, with metrics-driven instincts around pipeline conversion, time-to-value, adoption, NRR, and gross retention.
• Experience in high-growth environments where playbooks are built, not inherited.
• Salesforce certifications and DevOps fluency (Git, branching strategies, automated testing, deployment automation) are a strong plus.