Head of IT Strategy & Delivery - DACH

About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

What You Will Be Doing

• Lead execution of the OneRICOH EMEA IT strategy across the DACH region, aligning IT services, platforms, and transformation initiatives with business objectives
• Act as the primary interface between DACH leadership and the EMEA IT organization, driving strong business engagement and demand management
• Define and own regional IT strategy, enterprise architecture, and technology roadmaps in line with global standards
• Oversee delivery of complex IT programmes through matrix teams, ensuring timely and high-quality outcomes
• Govern enterprise platforms and services, including cloud, ERP, CRM, CPQ, and SCM environments
• Ensure robust cyber security, data, AI governance, and compliance, balancing innovation speed with stability and risk management
• Enable business growth, operational excellence, and improved customer experience through effective IT solutions
• Lead, inspire, and develop high-performing IT leadership and teams across the region
• Manage senior stakeholders, negotiating priorities and partnering cross-functionally to deliver shared business outcomes

You will ideally have

• Fluency in English and good German
• Proven senior leadership experience in enterprise IT and large-scale IT transformation
• Deep understanding of ITIL, DevOps, and Enterprise Service Management principles
• Demonstrated success in leading major IT transformation programmes in multinational environments
• Strong experience building and leading cross-functional teams in complex, high-growth, and ambiguous contexts
• Ability to translate business requirements into secure, scalable, and high-performing IT services
• Excellent communication and stakeholder management skills, with the ability to influence both technical and non-technical audiences

In return for your commitment

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

We are an equal opportunities employer

We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.