Logistics Customer Service Specialist
JD.COM –
Unna
Job Responsibilities:
- Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.
- Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
- Strong communication and problem-solving skills, with a client-focused attitude.
- Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.
- Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.
Job Requirements:
- Relevant experience in customer service, account management, logistics, supply chain, or e-commerce – we value practical know-how over years.
- Fluent in Chinese (Mandarin) and English (both written and spoken); extra European language is a plus.
- Strong communication and problem-solving skills, with a client-focused attitude.
- Familiarity with logistics systems (WMS/TMS) or order management is a bonus, but not required.
- Ability to coordinate across teams and handle operational exceptions in a fast-paced environment.
