Operations Manager Outbound (m/w/d)

CEVA Logistics GmbH – Meppen

Leading and developing the outbound operations team
Ensuring the timely processing of customer orders and customer satisfaction
Strategic resource planning and optimal coordination of order volumes and staffing
Managing, monitoring, and optimizing work processes, as well as reviewing process quality
Ensuring compliance with contractual service levels and productivity targets
Initiating and implementing improvement projects
Analyzing and monitoring key performance indicators and supporting the team in implementing measures
Participating in the preparation and execution of internal and external audits and certifications