Principal Consultant - ServiceNow
Role Overview
As a Principal ServiceNow Consultant at Devoteam, you will be part of an agile, European team with over 500 tech experts and 200 certified consultants. Your focus will be on creating impact for customers through sustainable process improvements, excellent architecture, and scalable ServiceNow solutions.
What You Will Do
In this role, you will take on a leading role in strategic and complex ServiceNow transformation projects, from architecture and roadmap to design & implementation, rollout, governance, and continuous optimization.
Why It Might Be a Fit
You will act as lead architect and strategic advisor for our customers, translating business strategies into scalable, secure, and sustainable ServiceNow solutions. You will lead workshops, develop ServiceNow goal architectures, and act as a subject matter expert for several ServiceNow modules.
Requirements
- Min. 9 years of experience in the consulting or IT service industry
- At least 5 years of focus on ServiceNow
- Proven experience in leading large, complex, and multi-modular ServiceNow implementations
- In-depth expertise in the ServiceNow ecosystem, as well as in architecture, platform design, and technical implementation
- ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist certification
- Fundament knowledge in JavaScript, Glide API, and web services
- Proficient in process modeling, process optimization, and translating professional requirements into technical solutions
- Excellent German and English skills
- Experience with agile methods, e.g., Scrum or Kanban
Benefits
- Top-modern offices in Munich & Frankfurt
- Remote & Hybrid Working
- Devoteam Academy: Certified training & language courses included
- International career paths for your next big step
- Gaming Lounge for the creative pause in between
- Regular events & team parties for real team spirit
- Referral bonus for employee recommendations
- High-end IT equipment: You decide what you want to work with
- Exclusive discounts, e.g., in technology, fashion, travel
- JobRad & other mobility benefits
- Secure your future: occupational pension & wealth-creating benefits
- Mentoring & Onboarding Day for your perfect start with us
