Product Install Engineer (f/m/d)

KLA-TENCOR MIE GMBH – Dresden
## Key responsibilities include: - Customer Partnership: Lead pre-installation planning with customers, understand unique requirements, and ensure successful project execution. - System Installation & Commissioning: Install and configure advanced semiconductor inspection systems, including optics, robotics, cameras, and automation components. - Technical Excellence: Perform system calibration, verification, performance testing, and product validation to achieve industry-leading specifications. - Problem Solving: Diagnose and resolve complex system issues using data-driven analysis and structured troubleshooting methodologies. - Customer Success: Drive customer satisfaction through regular communication, technical consultations, escalations management, and on-site support. - Acceptance & Qualification: Partner with customers to validate tool performance and ensure successful system acceptance. - Applications & Process Optimization: Conduct application testing and process validation to maximize tool performance in customer manufacturing environments. - Global Impact: Support critical customer issues across multiple regions and collaborate with international engineering teams. - Training & Knowledge Sharing: Deliver installation and product training to worldwide customer support and field engineering teams. ## Minimum Qualifications - Education: Degree in Mechanical, Electrical, Electronic Engineering, Physics, or a related technical field. - Industry Experience: Experience in the semiconductor industry is a strong advantage. - Technical Expertise: Knowledge of optics, mechanics, electronics, lithography, metrology, laser technology, or related high-tech systems. - Problem Solving: Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex technical challenges. - Software & Systems: Familiarity with Windows-based environments and computer systems. - Communication: Excellent interpersonal and customer-facing communication skills. - Project Execution: Ability to prioritize tasks, work independently, and deliver results in a fast-paced environment. ## ## Your benefits at a glance - Dynamic and future-oriented industry at the forefront of technological innovation. - Collaborative and supportive team. - Access to extensive onboarding and continuous development opportunities to support your career growth. - Permanent employment contract and long-term career stability. - Competitive compensation package, including additional variable compensation, participation in the Employee Stock Purchase Plan and company pension scheme. - Company car or car allowance. - 30 days of vacation per year and flexible working hours. - Company events, such as summer family events and Christmas celebrations.