VP & General Manager LSW

The Vice President (VP) of the Legal Software BU (LSW) serves as a member of the LR Divisional Executive Team and is accountable for managing a full P&L pan‐European software business. The VP defines strategy, vision, and operating plans to drive profitable growth of our legal software solutions and leads the transformation from a product‐country model to a focused portfolio and function‐led organization.

Business & P&L Leadership

• Own and deliver full P&L accountability, including revenue growth, margin expansion, cost discipline, and forecasting accuracy.
• Lead the transformation from a fragmented product and country model to three key products with clear ownership and accountability.
• Define and execute a multi‐year growth strategy aligned with corporate objectives and regional market dynamics.
• Drive predictable, scalable growth across subscription, renewals, expansion, and new customer acquisition.
• Establish and monitor KPIs, dashboards, and operating rhythms to ensure transparency and accountability.

Growth, Go‐to‐Market & Commercial Excellence

• Lead end‐to‐end go‐to‐market strategy, including pricing, packaging, segmentation, and channel optimization across Europe.
• Strengthen enterprise and mid‐market sales effectiveness through disciplined pipeline management and value‐based selling.
• Embed a strong customer‐first mindset, ensuring products, services and experiences are grounded in real customer needs and measurable outcomes.
• Identify and capitalize on new growth, product, and partnership opportunities across European markets.

Product, Technology & AI Enablement

• Partner closely with Product and Engineering leaders to shape a customer‐led, innovation‐driven product roadmap, including AI‐enabled capabilities.
• Accelerate speed to market, leveraging modern development practices, cloud platforms, data and AI to shorten innovation cycles.
• Ensure high‐quality execution from concept to launch while balancing speed, scalability, security and regulatory compliance.
• Promote data‐driven decision making and responsible adoption of new technologies across the organization.

Organizational & Operating Model Transformation

• Lead the evolution toward a function‐led pan‐European operating model across markets.
• Act as a change leader, driving clarity, engagement and momentum through periods of structural and cultural transformation.
• Clarify governance, decision rights, and accountability to increase speed, execution quality and collaboration.
• Drive continuous improvement in processes, cost structure and organizational effectiveness.

People, Culture & Leadership

• Build, inspire, and retain a high‐performing leadership team capable of operating at scale across Europe.
• Foster a culture of ownership, collaboration, inclusion and growth mindset, aligned with company values.
• Develop future‐ready capabilities, succession plans and a diverse leadership pipeline.
• Demonstrate strong matrix leadership, influencing without authority and aligning diverse functional and regional stakeholders.

External Representation & Stakeholder Management

• Serve as a senior ambassador of the company with customers, partners, regulators and industry bodies across Europe.
• Strengthen the company’s brand and reputation across European markets.
• Collaborate with global peers and corporate functions to advance enterprise priorities.

Success Measures

• Sustainable revenue growth and market share expansion.
• Gross margin and operating income improvement.
• Customer retention, satisfaction and net revenue expansion.
• Successful execution of AI, product and operating‐model initiatives.
• Leadership bench strength and employee engagement.

Other Duties

• Ensure seamless collaboration and integration with DXG, GBS, HR, Finance, Legal, Communications and other enterprise functions, embracing them as integral partners of LSW success.
• Represent the BU in cross‐organizational and enterprise initiatives.

Job Qualifications Education

• Minimum: Bachelor’s Degree (or local equivalent) in Business, Finance, Marketing, or related discipline.
• Preferred: Master’s Degree in Business Administration or related discipline.

Experience Required

• 5+ years senior leadership experience (GM/VP level) with full P&L ownership in a software or technology‐enabled business.
• Demonstrated track record in enterprise or B2B software, preferably SaaS.
• Proven success leading pan‐European businesses with strong cultural awareness and sensitivity across multiple geographies.
• Strong background in product strategy, commercialization and growth acceleration.
• Proven change leadership experience, including operating model and organization transformation.
• Demonstrated ability to lead cross‐functional teams spanning Sales, Product, Tech, Marketing, Operations and support functions.
• Effective talent management, including developing and acquiring professional‐level staff in different functional disciplines and locations.

Preferred

• Experience leveraging AI, data and modern technology platforms to drive innovation and growth.
• Multilingual capabilities and deep European market understanding.

Other Knowledge, Skill & Abilities Core Competency Requirements

• P&L & Commercial Leadership – seasoned general manager with full P&L ownership, strong commercial judgment and proven ability to drive sustainable, profitable growth.
• Enterprise Software & Technology Innovation – proven leader in B2B enterprise software with a strong SaaS mindset, practical application of modern technologies including AI, data and cloud platforms.
• Pan‐European Leadership & Cultural Fluency – experienced pan‐European executive with a track record of leading complex, multinational businesses across diverse markets.
• Customer‐Centric Growth Mindset – highly customer‐focused leader who embeds customer outcomes into strategy, product innovation and go‐to‐market execution.
• Change & Transformation Leadership – credible transformation leader with experience driving operating‐model, organizational and product portfolio change at scale.
• Matrix Leadership & Enterprise Collaboration – highly effective in complex, matrixed environments; builds strong partnerships across corporate and functional teams and prioritizes enterprise outcomes over silos.

General Competency Requirements

• Forging purpose and vision – leads with a strong, unifying vision, demonstrates tech curiosity, system thinking and effective communication.
• Delivering strategic results – possesses a system‐level perspective, tracks and responds to customer sentiment, exercises urgency while maintaining a long‐term agenda.
• Leading leaders and culture – identifies, attracts, empowers, and develops top talent, fosters trust, transparency and diversity.
• Leading Self – demonstrates agility, curiosity, calmness under pressure, integrity and balanced confidence.

Travel Requirements

• Frequent travel to various locations, customer sites and industry events, up to 35‐40% of work time.
• Ability to travel independently; must have a valid driver’s license, passport and ability to travel by air internationally.

Physical Demands

Normal office environment with flexible work arrangements.