Field Service Technician (m/f/d) - Region Baden-Württemberg

Your day-to-day

You are responsible for inspecting and maintaining automated tightening systems, industrial tools, controllers, as well as measuring and testing equipment directly at our customers’ sites

Using your technical expertise, you integrate and commission our products within existing customer systems and networks

Your responsibilities also include carrying out maintenance and repair work, as well as independently documenting all work processes for quality assurance purposes

With your expertise, you provide our customers with professional advice, deliver training, and support them as part of our after-sales service

Your skills and experience

You have completed technical vocational training, for example as a mechatronics technician, electronics technician, or hold a comparable qualification

You have in-depth knowledge of setting up and operating computer networks, such as Ethernet and Wi-Fi

Ideally, you already have experience in PLC technology, maintenance, commissioning, or delivering customer training

You enjoy being on the road and are willing to travel for service assignments lasting several days

You are open-minded, a strong communicator, and enjoy working with people

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your benefits

Security. We offer you a permanent position with an attractive compensation package, including a company pension plan and capital-forming benefits

Work-life balance. You benefit from flexible working hours, a remote role with your home designated as your official place of work, 30 days of annual leave, and special leave for important occasions, giving you time to recharge and spend with your loved ones

Development opportunities. Your professional and personal development is important to us. That is why we provide access to our own academy, unlimited access to all LinkedIn Learning courses, and international career opportunities with a growing and innovative global market leader

Community. Sharing knowledge and supporting one another are integral parts of our company culture. Comprehensive onboarding, flat organizational structures, and short decision-making processes are a matter of course for us. You will quickly feel part of the team and find the support you need

Well-being. Your health matters to us. We therefore offer a workplace health management program with a wide range of services, as well as an employee assistance program that supports you and your family whenever needed

Sustainability. We place great importance on environmental and social responsibility, as well as improving quality of life. Your commitment to these topics is welcomed and valued

State-of-the-art technology and convenience. You receive a laptop, a smartphone, and a company car, which may also be used for personal purposes

Benefits. A wide range of employee benefits, such as company bike leasing, car leasing at attractive corporate rates, and access to the Corporate Benefits program

Your job location

You will be part of our customer center in Essen, Germany. You join a field service team that works close to our customers, where most of your time is spent traveling within your assigned area to support them on-site.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‐term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act - we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes two interviews. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. For each hiring decision, we also apply the grandparent principle. This means that a leader’s manager is involved in the approval of the hiring decision to ensure consistency and fairness.