Principal Consultant - ServiceNow
Role Overview
As a Principal ServiceNow Consultant at Devoteam, you'll be part of an agile, European team with over 500 tech experts and 200 certified consultants who are passionate about transforming ServiceNow platforms into real digital success stories. Our focus is on creating impact for our customers through sustainable process improvements, excellent architecture, and scalable ServiceNow solutions.
What You Will Do
You'll take on a leading position in strategic and complex ServiceNow transformation projects: from architecture and roadmap to design, implementation, rollout, governance, and continuous optimization. You'll act as lead architect and strategic advisor for our customers, translating business strategies into scalable, secure, and sustainable ServiceNow solutions.
Why It Might Be a Fit
You'll be responsible for the professional and technical quality of complex customer projects and contribute significantly to their success. You'll lead workshops on requirement acquisition, process definition, reengineering, gap analysis, and solution architecture. You'll develop ServiceNow goal architectures, roadmaps, and technical specifications for enterprise-level implementations.
Requirements
- Min. 9 years of experience in the consulting or IT service industry
- At least 5 years focusing on ServiceNow
- Proven experience in leading large, complex, and multi-modular ServiceNow implementations
- In-depth expertise in the ServiceNow ecosystem, as well as in architecture, platform design, and technical implementation
- ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist certification
- Fundament knowledge in JavaScript, Glide API, and web services
- Secure in process modeling, process optimization, and translating professional requirements into technical solutions
- Very good German and English language skills
- Experience with agile methods, such as Scrum or Kanban
Benefits
- Top-modern offices in Munich & Frankfurt
- Remote & Hybrid Working
- Devoteam Academy: Certified training & language courses included
- International career paths for your next big step
- Gaming lounge for creative breaks between work
- Regular events & team parties for real team spirit
- Referral bonus for employee recommendations
- High-end IT equipment: You decide what you want to work with
- Corporate benefits: Exclusive discounts, e.g. on technology, fashion, travel
- JobRad & other mobility benefits
- Secure your future: Company pension & wealth-creating benefits
- Mentoring & Onboarding Day for your perfect start with us
