Senior Solutions Engineer, Majors - NYC

Senior Solutions Engineer, Majors - NYC What you'll do as a Senior Solutions Engineer

The Pre‐Sales Solution Engineering organization owns the technical sales of the company solution portfolio, ensuring maximal business value, fit‐for‐purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers.

You are a customer‐facing technologist within the company Solutions Engineering team. You have experience in a pre‐sales or other technical customer‐facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of the company products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of the company products to existing and potential customers, and run proof‐of‐concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to the company solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof‐of‐concept activities for the company prospects and customers
• Demonstrate your expertise of the company with your peers through the creation of professional content, including white papers, blog posts and other knowledge‐sharing activities
• Represent and evangelize the company externally at Developer, Community, Technology, Cybersecurity and industry‐focused events with thought leadership and expertise
• Apply in‐depth vertical knowledge or domain expertise. Advise on best practices.

Basic Requirements

• Previous experience as a Solutions Engineer or other customer‐facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with you and the company teammates

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP
• Understanding, knowledge or experience of application and/or network security
• Understanding, knowledge or experience with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms
• Client OS fundamentals and software distribution

Other desirable skills areas include

• Experience interacting with senior level executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels, SD‐WAN, local internet breakout
• End user and application security risks – DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers and internet security technologies

Compensation

Compensation may be adjusted depending on work location. The role is eligible to earn incentive compensation under the company’s Sales Compensation Plan. The estimated annual salary range includes the on‐target incentive compensation that may be attained in this role under the Sales Compensation Plan.

For New York City based hires: Estimated annual salary of $234,000 - $292,000.

Equity

This role is eligible to participate in the company’s equity plan.

Benefits

The company offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun. The following is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On‐demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave