Tolling Industry Management Consulting Principal Director

Company Overview

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, and industry expertise to create and deliver solutions and services for our clients.

Role Summary

The Tolling Industry Principal Director is a recognized thought leader and senior practice builder who brings unparalleled expertise in tolling domain knowledge, industry strategy, and transformational program delivery. The Principal Director is accountable for driving the growth of Accenture's tolling consulting practice—originating and closing new client relationships, shaping and winning large-scale opportunities, and delivering transformational outcomes across the full tolling ecosystem. This leader sets the strategic direction for engagements, mentors the next generation of tolling consultants, and serves as a trusted advisor to agency executives and government leaders navigating the most complex challenges in the industry.

Ability to travel 75%-100%.

Qualifications

• A minimum of 12 years of high-value consulting experience with proven expertise in the tolling, transportation, or public sector industries
• A minimum of 12 years of public service or transportation industry experience, including substantial tolling-specific work
• Mastery-level tolling domain knowledge across the full ecosystem: back office systems, customer service operations, and roadside systems
• Comprehensive, current understanding of the tolling industry competitive landscape—including major technology vendors and systems integrators, peer agency initiatives, emerging market entrants, and the regulatory, legislative, and policy environment at state and federal levels
• Demonstrated ability to qualify, shape, and drive large-scale new business opportunities within the tolling sector, including leading proposal development, executive-level positioning, oral presentations, and strategic partnership negotiations

Bonus Points

• You hold a bachelor’s degree or advanced degree in a related field
• You have industry strategy and consulting thought leadership, with a track record of bringing transformative insights to clients and the broader industry
• You have authoritative understanding of the challenges and opportunities facing the tolling industry, including interoperability, revenue leakage and violation enforcement strategies, cashless tolling transition, customer equity, workforce modernization, and sustainability of toll-funded infrastructure
• You have served in an executive advisory capacity for a major tolling authority or state DOT
• You have led the development of new tolling market strategies, business development playbooks, or industry-specific service offerings
• You have experience structuring and leading public-private partnership arrangements, major tolling system procurements, or complex multi-agency program governance structures
• You have deep knowledge of and ability to advance new innovations within tolling—such as connected and autonomous vehicle tolling, open tolling architectures, AI-driven customer and operations platforms, tolling-as-a-service business models, real-time data analytics for revenue management, and mobility-as-a-service integration
• Proven ability to lead and inspire large, matrixed, multi-disciplinary teams across client personnel, technology partners, subcontractors, and internal practice resources
• Experience with public speaking, publications, trade journal coverage, or active participation in trade associations relevant to the tolling industry
• You have experience mentoring and sponsoring senior consulting talent and building a high-performing tolling practice

Compensation and Benefits

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Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

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Other Employment Statements

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