Account Manager - Mid-Market (Upper)

HiBobUK

About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 4000 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively.

Come and be you with us

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.

As an Account Manager at HiBob, you’ll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products.

About the Role

We’re looking for a motivated and commercially minded Account Manager to join our Customer Growth function at HiBob. In this role, you will manage and grow a regional portfolio of Mid-Market customers, focusing on driving adoption, identifying expansion opportunities, and ensuring customers continue to gain measurable value from the HiBob platform.

You’ll collaborate closely with Customer Success Managers (CSMs) and Renewal Managers to support retention objectives, while taking the lead on identifying and progressing upsell and cross-sell opportunities. This role suits someone who enjoys building strong relationships, working with data to drive decisions, and managing a high-volume book in a structured, scalable way.