Head of Key Account Management

This is a new and exciting opportunity to join Avaloq as our Head of Key Account Management in the Düsseldorf office. You will shape and manage the Key Management team across Region Europe to drive the overall existing business performance across the region. You’ll stimulate regional growth by steering the sales strategy, achieving financial targets and expanding our client base. In tandem with your technical and strategic tasks, you will ensure exceptional delivery, performance and client satisfaction.

• Manage commercial matters including contract governance, pricing discussions, upselling, renewals, and revenue forecasting as part of driving retention and revenue growth
• Enforce accurate forecasting, weekly updates of CRM sales data, and adherence to 'Road to Home' KPI expectations
• Coordinate with Global Sales Operations, Regional Controlling, and Finance for revenue recognition and deal structure validation, ensuring consistent offering processes, billing and account administration oversight
• Contribute to regional governance structures, including collaboration with Sales, Project Delivery, AMS, CTO and Strategy functions
• Lead, motivate, and develop teams to promote a culture of collaboration, accountability, and customer-centric performance ensuring team cohesion across Region Europe