Principal Consultant - ServiceNow
Role Overview
As a Principal ServiceNow Consultant at Devoteam, you'll be part of an agile, European team with over 500 tech experts and 200 certified consultants who are eager to transform ServiceNow platforms into real digital success stories. Our focus is on creating customer impact through sustainable process optimizations, excellent architecture, and scalable ServiceNow solutions.
What You Will Do
In this role, you'll take on a leading position in strategic and complex ServiceNow transformation projects: from architecture and roadmap to design & implementation, rollout, governance, and continuous optimization.
Why It Might Be a Fit
You'll act as a lead architect and strategic advisor for our customers, translating business strategies into scalable, secure, and sustainable ServiceNow solutions. You'll accompany international companies in their digital transformation of IT and enterprise service processes.
Requirements
Min. 9 years of experience in the consulting or IT service industry, with at least 5 years focused on ServiceNow. Proven experience in leading large, complex, and multi-modular ServiceNow implementations. In-depth expertise in the ServiceNow ecosystem, as well as in architecture, platform design, and technical implementation. ServiceNow Certified System Administrator (CSA) and at least one Certified Implementation Specialist certification, e.g., CIS-ITSM, CIS-ITOM, or comparable. Proficient in JavaScript, Glide API, and Web Services, e.g., REST and SOAP. Secure in process modeling, process optimization, and translating professional requirements into technical solutions. Excellent German and English skills. Experience with agile methods, e.g., Scrum or Kanban.
Benefits
- Top-modern offices in Munich & Frankfurt - centrally located
- Remote & Hybrid Working: Design your work time & work location flexibly
- Devoteam Academy: Certified training & language courses included
- International career paths for your next big step
- Gaming lounge for the creative pause in between
- Regular events & team parties for real team spirit
- Referral bonus for employee recommendations
- High-end IT equipment: You decide what you want to work with
- Corporate benefits: Exclusive discounts, e.g., on technology, fashion, travel
- JobRad & other mobility benefits
- Secure your future: Occupational pension provision & wealth-creating benefits
- Mentoring & Onboarding Day for your perfect start with us
