Associate Director, Commercial Excellence (m/f/d)

About the role

As Associate Director, Commercial Excellence, you will play a pivotal role in shaping how Redcare Pharmacy brings its non‐Rx assortment to life across Europe. This is a unique opportunity to build a new commercial excellence function from the ground up, creating scalable ways to turn strategic assortment decisions into visible, customer‐centric and commercially successful initiatives across multiple markets.

Responsibilities

• Build and scale the Commercial Excellence function by establishing the operating model, governance, roadmaps and success metrics that enable consistent execution across European markets.
• Lead high‐impact commercial initiatives such as bundles, sets, supplier activation and merchandising projects, transforming assortment growth into increased customer relevance, visibility and conversion.
• Drive cross‐functional strategic projects by bringing together Category Management, Product Data Management, Strategic Procurement, Commercial Operations, Retail Media, Marketplace, Marketing, Pharma and Operations to deliver measurable business outcomes.
• Turn data into commercial opportunities by leveraging assortment performance, category insights and customer behavior to identify scalable growth initiatives and improve commercial performance.
• Create transparency and momentum by introducing clear prioritization frameworks, dashboards and governance structures that enable informed decision‐making and continuous optimization.

Qualifications

• 8 years of extensive experience in Commercial Excellence, Category Strategy, E‐commerce, Retail, FMCG, Consulting or a comparable commercial environment, with a proven track record of delivering measurable business impact.
• Strong understanding of assortment management, merchandising, supplier activation, digital retail or marketplace dynamics, and the ability to translate insights into commercial actions.
• Enjoy building new capabilities from scratch, combining strategic thinking with a pragmatic, hands‐on approach to execution in a fast‐paced environment.
• Communicate confidently in English and thrive in an international, highly collaborative environment where influencing senior stakeholders comes naturally.

Benefits

• Welcome days: Comprehensive onboarding program to help you settle in from day one.
• Work from Home: Flexible remote work arrangements for up to 20 days a year within the EU.
• Personal development: Individual growth through various in‐ and external training opportunities.
• Employee discount: 10 % discount on all over‐the‐counter, beauty and personal care products in our online store and 20 % discount on nu3.
• Redcare events: Teambuilding activities and regular celebrations to promote collaboration and success.