Assoc. Dir., Marketing Operations ONC

Remote - USA - Pennsylvania - North Wales (Upper Gwynedd)

Associate Director, Sales Force Effectiveness Lead – US Oncology

The Associate Director, Sales Force Effectiveness Lead – US Oncology will own the development and delivery of field effectiveness strategies for the US Oncology Business Unit, translating commercial priorities into actionable initiatives that increase HCP engagement, optimize territory productivity and meet/exceed sales goals from field promotional investments.

The lead will work closely with US Oncology Sales leadership and collaborate with a cross‐functional team — including marketing, analytics, operations and finance — while influencing matrix stakeholders across the organization to ensure strong governance, measurable outcomes, opportunity identification, uncover meaningful business insights and sustainable adoption of best practices across the field.

Key Responsibilities

• Field Strategy & Planning: Collaborate and help drive the Field Effectiveness Strategy and translate brand objectives into measurable field performance goals, programs, and roadmaps.
• Performance Management & KPIs: Assist in design, implement, and continuously improve field KPIs, and dashboards; lead territory performance and resource reviews and partner with Sales Leadership to ensure plan alignment and execution.
• Analytics & Insights: Partner with analytics teams to deliver and operationalize actionable field insights, using data to identify underperforming segments/territories and design targeted interventions (coaching, incentives, routing).
• Enablement & Coaching: Enable and evolve Field capabilities working with stakeholders to address specific needs for the business.
• Tools & Digital Adoption: Leverage field insights to shape the Field Sales Analytic and Execution Tools and productivity‐tool roadmap, translate workflows into requirements, prioritize requests with cross‐functional partners, and drive adoption and continuous improvement.
• Change Management & Stakeholder Engagement: Align sales leadership, brand team, analytics, and operations to secure Field Effectiveness buy‐in; lead and coordinate change management, executing communication, training, and adoption plans.
• People & Budget Management: Set priorities and build team capability and partner with Sales Leadership to influence program/vendor spend, training, and tool investments to maximize impact and utilization.
• Compliance & Governance: Ensure all work and analytics comply with relevant regulations and company policies.

If you are a proactive, strategic and customer‐oriented leader with a growth mindset who turns insights into measurable field impact and partners effectively across functions, we want to hear from you.

Join us to shape how our field teams engage healthcare professionals.

Qualifications

• Bachelor’s degree (BS or BA) or a high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices).
• 5+ years of experience in pharmaceutical commercial operations, oncology, sales planning, or related roles.
• Strategic planner who translates commercial/medical priorities into field programs.
• Analytics literacy to set KPIs and drive action.
• Excellent communication and compliance awareness.

Preferred Qualifications

• Hands‐on analytics (Thoughtspot, BI/Excel).
• Launch or therapy‐area experience.
• Vendor/budget influence.

Required Skills

Biopharmaceutics, Biopharmaceutics, Budget Management, Business Case Development, Change Management, Cross-Functional Collaboration, Customer Experience Design, Customer Journey Mapping, Customer-Oriented, Detail-Oriented, Digital Adoption, Digital Marketing, Direct Marketing, Event Planning, Market Development, Marketing, Market Research, Oncology Marketing, Organizational Performance Management, Post Event Analysis, Pricing Strategies, Product Management, Sales Force Effectiveness, Sales Leadership, Stakeholder Engagement.

Equal Employment Opportunity

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. If you need an accommodation during the application or hiring process, please let us know.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: ...

We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.