Director of Post Sales

Build and lead the post-sales organisation for one of the fastest-growing AI companies in Europe! Ideal Candidate Profile:

• Proven track record building and scaling high-performing post-sales teams.
• Experience leading Customer Success, Professional Services, Solutions Consulting, or related functions within enterprise SaaS.
• Strong customer operator with a focus on retention, adoption, and long-term strategic partnerships.
• Experience managing and developing leaders in high-growth environments.
• Background within a top-tier software scaleup or enterprise technology company.
• Commercially minded with the ability to balance customer outcomes and business growth.
• Consulting experience from a leading strategy firm is advantageous.

About the Role:

This is a rare opportunity to build and lead the DACH post-sales organisation for one of Europe's fastest-growing AI companies. You'll own everything post-signature, while building a high-performing team from the ground up.

• Build and scale the German post-sales function.
• Lead customer success, implementation, and solutions teams.
• Develop strategic relationships with key enterprise customers.
• Drive adoption, retention, and long-term account growth.
• Hire and develop a world-class regional team.

About the Company:

• One of Europe's fastest-growing AI companies, scaling from $7M to $100M ARR in just 12 months with 23x YoY growth and a projected $200M+ ARR run rate this year.
• Backed by leading VCs, with a $5.5bn valuation and over $800M raised to fuel international expansion.
• Trusted by major enterprise logos such as Deloitte, Barclays, and Heineken.
• Stellar PMF, 350% NRR with customer expansion and retention metrics rarely seen at this stage of growth.
• Leadership team combines deep technical expertise with experience from top-tier consultancies and high-growth software businesses such as Braze, Okta, and Zscaler.