Professional Services Consultant, DACH

About the Role

As a Professional Services Consultant at Notion, you will be responsible for supporting customers in unlocking the full potential of Notion's product. You will partner closely with customers and cross‐functional teams to understand unique challenges and provide tailored solutions that drive success. This role requires a blend of technical expertise, project management skills, and consultative abilities to ensure successful implementation and adoption of Notion across organisations.

Responsibilities

• Design and architect customer workspaces, including use case implementation and member management practices
• Develop and execute change management and training plans to ensure successful customer adoption
• Scope, negotiate, and manage professional services engagements from discovery through delivery
• Lead workspace builds and implementation projects
• Partner with sales teams to position and deliver professional services solutions
• Create and maintain project documentation, timelines, and deliverables
• Provide guidance on workspace architecture, permissions, and security best practices
• Collaborate with cross‐functional teams to ensure customer success and drive feature adoption

Qualifications

• Fluency in English and German
• 3+ years of experience in technical consulting, implementation, or similar customer‐facing role
• Strong project management expertise with demonstrated ability to manage multiple client engagements simultaneously
• Experience in change management and driving user adoption of new technologies
• Excellence in stakeholder management and building relationships at all levels
• Strong problem‐solving abilities and analytical skills
• Outstanding written and verbal communication skills
• Experience with SaaS platforms and understanding of technical concepts
• Proven track record of delivering successful customer implementations

Nice to Have

• Experience with workspace design and information architecture
• Knowledge of data migration tools and methodologies
• Understanding of API integrations and enterprise software systems
• Previous experience in a fast‐paced, high‐growth technology company
• Familiarity with project management methodologies and tools

Compensation

Notion offers highly competitive cash compensation, equity, and benefits. The estimated total on‐target earnings (including base salary and incentive pay) for this role is €115,000 – €162,000 per year, varying by location, scope, and experience.

A Note on AI

While deep AI expertise isn’t required for every role, we expect every employee to be intellectually curious and excited to use AI as a collaborator in their work. AI fluency is a core requirement where relevant, and we look for people who treat AI as more than a novelty.

Equal Opportunity & Accommodations

Notion is an equal‐opportunity employer and does not discriminate on the basis of any legally protected characteristic. We consider qualified applicants with arrest and conviction records and provide reasonable accommodations during the application process. If you need assistance or an accommodation due to a disability, please let your recruiter know.