SAP Service Manager FI/CO (m/f/d)

Join our diverse teams of passionate people and start a career that allows you to develop both personally and professionally. At Getinge, we exist to make life-saving technology accessible for more people. To make a true difference for our customers—and to save more lives—we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.

Be part of Getinge as a SAP Service Manager FI/CO (m/f/d).

This position is primarily responsible for global application support on Enterprise Resource Planning (ERP) and local ancillary systems with interfaces included. Its main goal is to support global business operations running smoothly and effectively within, but not limited to, the SAP FI/CO modules. This position is responsible for managing ERP and related ServiceNow tickets & change requests with prioritization, tracking, and escalation. The position delivers these objectives by collaborating with internal, external, local, and global resources.

• Responsible for minor, pre-approved, and emergency changes, including planning, implementation, budgeting, and reporting.
• Tracks all changes and development efforts, including timelines within various systems.
• Responsible for incidents and changes that a 3rd party support provider couldn‘t understand or resolve.
• Approve change requests as a change manager.
• Ensure completion and correct format of change documents.
• Monitors KPIs within respective modules.
• Facilitate communication between key users and 3rd party support provider.
• Moderates SAP Key User meetings in their responsible area/module.
• Supports the creation of SLA reports.
• During escalations of unresolved incidents or changes, take appropriate action and inform all stakeholders.

• Bachelor's Degree or equivalent in Information Technology or a computer science-related field.
• Profound experience in SAP Service Management—specifically, but not limited to, the SAP FI/CO modules.
• Expert in SAP FI/CO module(s).
• Experience with CRM or BI applications is a plus.
• Experience with ancillary systems is an advantage (FIS, Ariba, Fiori, Paymetrics, Vertex).
• Excellent team player and communicator.
• Able to work in a fast-paced environment.
• Excellent English language skills in spoken and written form.
• Able to understand and adapt to various business needs and provide logical explanations/solutions.
• Always open to sharing knowledge.

• High-quality products in a life-saving environment
• Attractive conditions, 30 vacation days per year
• Trusted working hours and possibility of mobile working
• Modern workplace equipment
• JobRad and corporate benefits (employee discounts)
• Career opportunities in a well-known company
• Individual training and further education opportunities

APGW1_DE