Payroll Technical Support Engineer

Technical Support Engineer (Payroll Focus)

We’re looking for a Technical Support Engineer (Payroll Focus) to support our US customers in managing mission-critical payroll workflows.

This role combines technical troubleshooting with deep payroll product expertise. You’ll help customers navigate complex payroll scenarios, resolve issues impacting pay accuracy, and proactively prevent risks.

This is a high-impact role where your work directly affects employees getting paid correctly and on time.

There is a strong preference to fill this role in NYC with a hybrid schedule out of our office, but we will consider exceptional candidates who are based in EST or CST time zone and open to working remotely.

Location Eligibility: While can be a remote position, HiBob is currently authorized to hire in the following states: AZ, CA. CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA.