Student Job - Support InfoDesk
Are you fascinated by the airports field?
Or would you like to discover the professional world through a student job?
Or do you want to use your vacations to earn some pocket money?
We are recruiting a Student for our InfoDesk team.
NB: Please read the job description below before applying. Thanks!
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Your responsibilities
*Your daily tasks
- Responding to customer inquiries, in person or remotely (phone, e-mail)
- Helping issue and collect day passes
- Validating parking tickets for lux-Airport's commercial partners, at the request of management
- Answering passenger calls and handling requests for assistance
- Assisting in the collection of lost and found items and count them according to defined procedures
- Assisting in providing and collecting customer complaint forms
- Forwarding mail, parcels and e-mails to their addressees
*Your other missions
- Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).
- Participating in waste sorting and energy saving by behaving responsibly.
- Strictly respecting the confidentiality of data processed within the framework of the missions entrusted to the student, as well as discretion regarding all information, exchanges or situations to which he/she may have access during his/her contract.
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The required profile
Studies / training
- High school diploma
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Skills and knowledge required
*IT Tools
Mandatory:
Microsoft Office suite: Outlook, Word
*Languages
Mandatory:
- French: fluent spoken and written (C1 minimum)
- English: operational level in the business - advanced level (B2 minimum)
- German: operational level in the business - advanced level (B2 minimum)
- Luxembourgish: operational level in the business - advanced level (B2 minimum)
*Requirements for student jobs at lux-Airport:
- Being between 18 and 25 years old;
- Being a student in a school or academic program (in Luxembourg or the Greater Region)
*Other
- Valid permanent B driving licence
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Note on the contract
- Contract: 1-month student contract > from Wednesday 15/07/2026 to Friday 14/08/2026 > or from Saturday 15/08/2025 to Monday 14/09/2026
- Work schedule: 5 working days, office hours
- Work location: 100% of tasks performed behind a welcome desk
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Note regarding the recruitment process
- The whole application process is managed by Skeeled.
- Our recruitment team will contact you in case your profile matches to our needs.
Thank you in advance for your understanding.