Student Job - Support InfoDesk

lux-AirportMettlach

Are you fascinated by the airports field?

Or would you like to discover the professional world through a student job?

Or do you want to use your vacations to earn some pocket money?


We are recruiting a Student for our InfoDesk team.


NB: Please read the job description below before applying. Thanks!


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Your responsibilities


*Your daily tasks

  • Responding to customer inquiries, in person or remotely (phone, e-mail)
  • Helping issue and collect day passes
  • Validating parking tickets for lux-Airport's commercial partners, at the request of management
  • Answering passenger calls and handling requests for assistance
  • Assisting in the collection of lost and found items and count them according to defined procedures
  • Assisting in providing and collecting customer complaint forms
  • Forwarding mail, parcels and e-mails to their addressees

*Your other missions

  • Participating in inclusion initiatives (e.g. Hidden Disabilities Sunflower project, for people with invisible disabilities).
  • Participating in waste sorting and energy saving by behaving responsibly.
  • Strictly respecting the confidentiality of data processed within the framework of the missions entrusted to the student, as well as discretion regarding all information, exchanges or situations to which he/she may have access during his/her contract.

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The required profile

Studies / training

  • High school diploma

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Skills and knowledge required


*IT Tools

Mandatory:

Microsoft Office suite: Outlook, Word


*Languages

Mandatory:

  • French: fluent spoken and written (C1 minimum)
  • English: operational level in the business - advanced level (B2 minimum)
  • German: operational level in the business - advanced level (B2 minimum)
  • Luxembourgish: operational level in the business - advanced level (B2 minimum)

*Requirements for student jobs at lux-Airport:

  • Being between 18 and 25 years old;
  • Being a student in a school or academic program (in Luxembourg or the Greater Region)

*Other

  • Valid permanent B driving licence

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Note on the contract


  • Contract: 1-month student contract > from Wednesday 15/07/2026 to Friday 14/08/2026 > or from Saturday 15/08/2025 to Monday 14/09/2026
  • Work schedule: 5 working days, office hours
  • Work location: 100% of tasks performed behind a welcome desk

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Note regarding the recruitment process

  • The whole application process is managed by Skeeled.
  • Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.