Online Sales Consultant (B2C Full Sales Cycle | German Speaker)

About usWe are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Built to be the best, by the best, our highly-qualified teachers, personal coaches, immersive classes and proven method mean guaranteed results. Founded in 1972, Wall Street English is one of the leading global English language education companies. We've taught more than 3 million students in more than 40 territories around the world. Now our premium learning offer is available online, in-person or a mix of both. With Wall Street English you will go further.TasksDrive Sales ResultsAchieve monthly sales targets and KPIs set by the Center DirectorBook, conduct, and close online sales consultationsMaintain a healthy sales pipeline for consistent conversionsEnsure timely, accurate contract processingConvert Prospects and Grow Student LoyaltyFollow up with prospects, students, and past contacts to maximize conversion and referralsResolve no-shows and cancellations proactivelyConduct after-sales sessions to drive renewals and referralsManage student expectations with consultative communicationEnsure Student SatisfactionAct as main contact between students and Service teamAddress student concerns efficiently and ensure satisfactionSupport a positive student experience that encourages commitmentDrive Sales VisibilityMaintain accurate sales CRM recordsManage schedule to ensure timely completion of calls and appointmentsProvide regular sales and activity reports to Center DirectorSupport Team GrowthAttend online meetings with Sales and Service teamsParticipate in marketing initiatives and eventsStay current with products and sales processesAttend required training sessionsProfileGood level of EnglishConfident command of the native language at a professional level (German C1/C2)Strong service-oriented mindset with a consultative approachExperience working towards sales targets or performance objectivesConfident using digital communication platforms (phone, video calls, online tools)Good working knowledge of MS OfficeNice to HaveUniversity degree; professional sales qualification or degree in Business or Marketing are a plusUnderstanding of core sales principles (sales pipeline, forecasting, planning, closing techniques)Confident using social media for communication or lead engagementExperience in the English Language Teaching sectorBackground in service-driven industries (hospitality, fitness, education, customer service)Fluent in EnglishWhat Makes You Successful in This RoleStrong presentation and influencing skills, both online and over the phoneComfortable working in a performance-driven online sales environmentBalanced mindset: driven to achieve sales results while delivering outstanding customer experienceExcellent time management and self-organization skillsWe offerCompetitive salary and compensationPerformance recognition and incentive programsComprehensive training and ongoing supportCollaborative, diverse, and inclusive global team environmentProfessional development and career progression opportunitiesAdditional contact detailscontact@wallstreetenglish.com