Digital Health Solutions Consultant (m/f/d)

Job ID: 31164342Posted: Posted YesterdayStart Date: 2026-10-14Location: Germany - Wiesbaden-DelkenheimTime Type: Full timeJOB DESCRIPTION:Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Germany, Abbott has more than 4,000 employees working in manufacturing, research and development, logistics, manufacturing, sales and marketing. They are located at Abbott`s German headquarters in Wiesbaden and its sites in Neustadt am Rübenberge, Wetzlar, Eschborn, Cologne, Jena, Munich and Hamburg. Working at Abbott At Abbott, you can do work that matters and help people to live a healthier and full life, grow your career, and learn, be your true self. You will have access to: Career development with an international company where you can grow the career you dream of An attractive benefits package (e.g. attractive Abbott Pension Plan, a company bike, employee stock purchase program) A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by FortuneA company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientistsA challenging position in a fast-growing crisis independent industry To become part of a dynamic, highly educated, highly skilled, and motivated team Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication Multi-national environment, where we foster the development of our talents within the enterprise The Opportunity This position is responsible for the AlinIQ Solutions in the Abbott Digital Health Solutions - Abbott GmbH.Your Tasks:Responsible for advanced presentation of AlinIQ Solutions to clients, supporting Core Sales Team and/or DHSE and to validate client’s medical and technical needs, ensuring their expectation are meet, by proposing the best offer accordantlyEnsures the maximum utilization of AlinIQ solutions and that its functionalities are totally understood and appreciated, so every client becomes a promoterMaintains close relations and communication with existing clients, engaging them to improve daily workflows, continuously identifies newly formed needs, by connecting them to AlinIQ functionalities, creates additional sales though value expansion opportunitiesSupport creation of SOW in pre-sales phase in partnership with Customer and CORE sales rolesResponsible in advanced and functional training of the customers for AlinIQ enablers, during laboratory day-to-day operationsIncrease customer satisfaction and NPS, accordingly create value expansion opportunities and communicate with core sales teamMust deep dive on customer needs and answer by using AlinIQ enablers, with the aim to transform every customer into a AlinIQ reference site, creating a bridge between customer and marketing teamWith hyper-care minimize inadequate training associated errors and issues, thus reduce customer complaints and avoidable support workload on ITSS teamYour Qualification:Bachelor’s degree in medical, life sciences, IT or medical technology Understand IT technology within hospital and laboratory environmentExpertise in clinical laboratory workflows (sample workflow, order/result workflows, inventory workflow, quality, etc.) Great understanding of Clinical Laboratory KPI’s. Expected to be part of design / monitoring / management / improvement of those KPI’sStrong understanding on how technology drives value in the broader healthcare and laboratory spaceIT functional expertise, IT product and industry knowledge in Healthcare and/or Laboratory Medicine preferredWillingness to challenge and improve the status-quo, with analytical skills, problems solving approach, with excellent consulting skillsCustomer facing, open, excellent customer communication, interpersonal and influencing skillsWillingness to work in cross-functional teamsFluent in English and GermanFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. We ask for your understanding that we only consider online applications via our online application portal. Applications by email or post cannot be processed. Original documents will not be returned.The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted.JOB FAMILY:Sales ForceDIVISION:CRLB Core LabLOCATION:Germany > Wiesbaden-Delkenheim : G20ADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Not Applicable