IT Specialist, 1st and 2nd Level Support (m/f/d)
IT Specialist – 1st and 2nd Level Support (m/f/d)
Job ID 5052
Cologne
Full-time/Part-time
Starting immediately
Permanent position
Company Profile
medfacilities at a glance
As a subsidiary of the University Hospital of Cologne, we employ approximately 100 people. Acting as the client’s representative, we have been developing, planning, and constructing technically sophisticated real estate for healthcare, research, and teaching at the University Hospital of Cologne campus for 20 years. Our focus is on sustainable construction, forward-thinking concepts, and energy efficiency in these specialized buildings. We work in interdisciplinary, project-oriented teams within the innovative and dynamic environment of university medicine.
Responsibilities
Your Responsibilities
- Providing support to our users
- Actively working in first- and second-level support
- Administration of mobile devices (scanners, printers, copiers, smartphones) as well as PCs, Windows servers, laptops, monitors, and parts of our network
- Troubleshooting and resolving issues or coordinating solutions
- Granting access rights
- Resource management (configuration and maintenance)
- Performing updates and migrations, as well as installing hardware and software components
Job Requirements
What You Bring to the Table
- A successfully completed vocational training program, ideally in the field of IT / computer science
- Initial professional experience in the IT field
- Ability to work independently and take initiative
- Quick learner and flexible
Perks & Benefits
What We Offer
- A stable job with long-term prospects
- An attractive salary above the standard pay scale
- Flexible working hours as part of a flex-time model with the option to work from home
- Employer-funded company pension plan
- Ongoing professional development opportunities
- JobRad, discounted sports, events, and recreational activities
- Discounts at the cafeteria, snack bar, and pharmacy
- Company events such as a Christmas party, summer festival, and department meetings
Application & Contact
Do you have any questions?
Please send your detailed resume via email in PDF format, including your salary expectations and your earliest possible start date, with the subject line “Job ID 5052” to Maren Münzberg: karriere@medfacilities.de
www.medfacilities.de
