AI Talent Acquisition Specialist (Recruiter)

AI Talent Acquisition Specialist (Recruiter)

Description

Location: El Salvador (Antiguo Cuscatlán)

Time Type: Full time

Workstyle: On-site

Position Overview

The AI Recruiter role supports the high-volume hiring needs of various campaigns and departments across our sites. The Recruiter manages requisitions, consults with hiring managers, and develops targeted sourcing and hiring strategies to attract quality team members. Key responsibilities include selecting appropriate assessments, establishing pass criteria, reviewing candidate evaluations, conducting pre-screens, and scheduling interviews with hiring managers. Additionally, the Recruiter facilitates the onboarding process to ensure a seamless candidate-to-employee transition, while tracking attrition, job fit, and quality of hire metrics. The ideal candidate thrives in a people-centric environment, possesses full-lifecycle and high-volume recruiting experience, is proficient with Applicant Tracking Systems (ATS), and collaborates effectively both independently and within a team.

The ideal candidate should enjoy working with people, have experience with Full Life Cycle Recruiting practices, have experience with high-volume recruiting, be familiar with navigating an Applicant Tracking System, and be comfortable progressing projects individually or as a team.

Key Responsibilities

• Screen and pre-qualify candidates for AI roles based on job requirements.
• Conduct initial interviews to assess candidate background and fit, gathering information on language skills, expertise, and experience.
• Coordinate and schedule interviews with candidates and AI hiring managers.
• Administer assessments and testing specific to AI roles as required.
• Coordinate background checks and reference verification.
• Manage candidate communication throughout the recruitment process, ensuring a consistent and positive candidate experience.
• Track recruitment metrics and maintain accurate candidate records.
• Escalate AI technical questions or concerns to senior team members.
• Support recruitment events and AI hiring initiatives.
• Learn about AI products, services, and role requirements.

Core Competencies

• Giving support, focusing on customers, embracing technology, managing self-development.

Functional Competencies

• Ability to follow specialized AI recruitment processes and procedures.
• Basic understanding of AI roles, linguistics, annotation, and data science concepts.
• Organizational skills and attention to detail in candidate management.
• Customer service orientation and ability to provide a positive candidate experience.
• Good proficiency with technical assessment tools and recruitment systems.
• Ability to work with specialized candidate populations.
• Basic problem-solving skills to address candidate questions.
• Ability to work independently with clear guidance and support.
• Ability to solve problems in straightforward situations, analyze possible solutions using technical experience, judgment, and precedents.

Qualifications

• 1+ years of full-lifecycle recruitment experience, with a proven ability to execute targeted sourcing strategies for niche technical profiles.
• Advanced English proficiency (B2+ level or higher, written and spoken)
• Proficiency in any modern Applicant Tracking Systems (ATS), technical assessment tools, and standard office tools (Google Workspace/MS Office).
• Ability to follow specialized, AI-driven recruitment workflows and methodologies with high precision.
• Self-motivated team player who works well independently, with availability to work on-site and flexibility to handle occasional evening or weekend demands as needed.

Preferred Qualifications

• Bachelor's degree Computer Science, Data Science, Human Resources, or a related field (or equivalent practical experience).
• Prior experience utilizing AI-enabled hiring tools, prompt evaluation techniques, or automated candidate matching platforms.
• Experience recruiting for the BPO/Contact Center industry.

Internal Transfer Eligibility Criteria

To be eligible for consideration for an internal transfer to this role, team members must meet the following criteria:

• Be part of the Talent Acquisition team in El Salvador.
• No active Hint 2 or Hint 3 disciplinary actions.
• Minimum of 1 year in their current role.
• Currently meeting or exceeding performance requirement

TELUS Values & Commitment

To be successful at TELUS Digital SV, all candidates must demonstrate behaviors that align with our core values:

• We passionately put our customers and communities first.
• We embrace change and innovate courageously.
• We grow together through spirited teamwork.

TELUS Digital SV is committed to diversity and equitable access to employment opportunities based on ability.

About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iXTM, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.